Shipping Policy
At Reggenex Labs, we are committed to delivering your order safely and efficiently across the UK and Europe.
Processing Time
All orders are processed within 24 hours after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Regions
We currently ship to:
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- All European Union (EU) countries
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- United Kingdom (UK)
Estimated Delivery Time
Orders are typically delivered within 4–7 working days depending on the destination country and courier operations.
Shipping Fees
Shipping costs apply and are calculated during checkout based on your delivery location.
Order Tracking
Once your order has been dispatched, tracking information will be provided where available.
Delays
Please note that occasional shipping delays may occur due to customs processing, public holidays, weather conditions, or courier-related issues.
Need Help?
If you have any questions regarding your order or shipping, please contact our support team through our contact page.
Frequently Asked Questions
Have Questions? We Have Answers!
What happens if my package is delayed?
Occasional delays may happen due to customs or courier issues. For the latest updates, please check your tracking information. If it’s taking too long, just reach out to our support team.
Can I change my shipping address after placing an order?
If you need to update your shipping address, contact us right away. If your order hasn’t been processed yet, we’ll do our best to help you change it.
Do you offer express shipping?
Yes, we have express shipping options available at checkout! Please note that there may be extra fees depending on the service and your location.
How can I track my order?
After your order has shipped, we’ll email you a tracking number and link. You can use this to monitor your package’s journey!
What should I do if my package is damaged or lost?
While we take care in packaging, if your order arrives damaged or is lost, please reach out to our support team so we can help get it sorted out.